Global PA Business Certificate

with ILM Digital Award

EA 7 Key Management Skills Advanced Programme

2025 Classroom Dates

Tuesday 19th February - Thursday 21st February 2025

Tuesday 13th May - Thursday 15th May 2025

Tuesday 8th July - Thursday 10th July 2025

Tuesday 14th October - Thursday 16th October 2025

Tuesday 9th December - Thursday 11th December 2025

0930-1630

Grand Connaught Rooms, Great Queen St, Covent Garden, London WC2.

" The EA 7 Key Skills Course covered lots of different topics, including topics I had never given much thought to, eg emotional intelligence. It was great to do this training in a group – and brainstorm with them as I have picked up all sorts of

ideas. Rosemary gave lots of examples of her experience from being an EA in the past which was very relatable and

interesting to hear", Teresa, Financial Conduct Authority.

It was a very empowering 3 days and Rosemary really listens and understands individuals needs and feelings. She also uses refreshing and amusing anecdotes to explain things. Very valuable 3 days, thank you."

Michelle, EA to CEO, British Heart Foundation

Venue: Grand Connaught Rooms, 61-65 Great Queen St, Covent Garden, London WC2

Price: Members £1175 + VAT/Non Members £1275 + VAT

Book at enquiries@globalpa-association.com or call 0207 971 7311

Global PA Business Certificate

ILM EA 7 Key Management Skills Advanced Programme

The ILM Recognised 3 Day EA 7 Key Management Skills Programme is a programme for EAs and PAs who wish to advance their understanding and knowledge of management skills and how to apply them within their roles. The result is an increased contribution and support to their Executive and their Team.

The 3 day programme focuses on learning, activities, case studies, group work and discussion around the principles of management and how they can be applied within the EA and PA role. The programme meets the demand in a modern office for a comprehensive programme which will develop the skills, confidence and abilities of EAs and PAs to perform at the highest level.

Session An An Advanced EA & PA Management Programme

with Digital Credential from the ILM

Recognised by the ILM(City & Guilds Group)

CPD Standards Office approved

& passed Assessment by Birkbeck, University of London
Book at enquiries@globalpa-association.com

Book Now

This programme has also passed assessment by Birkbeck, University of London for PA Students studying the 'Certificate in Higher Management for PAs' CertHE ManPAs (First year of a degree in Business or Management, 120 credits) and the programme is also CPD Standards Office recognised.

"The EA 7 Key Management Skills Advanced Programme is an ILM Recognised Programme of learning, created and delivered by Global PA Association & Training Academy for Office Professionals across the world. The programme will develop your business knowledge and skills and deliver learning content which focuses on understanding management, leadership, communication, emotional intelligence, organisational skills, time management, project management and the latest tech tools. The result of this learning will be increased performance and greater understanding of the challenges that Leaders in Business face on a daily basis and you will be able to implement new strategies to support your Executive.

The EA 7 Key Management Skills Advanced Programme is a blueprint for the modern role and you will measure your capabilities and strengths against each of the 7 Key Skills. In a friendly and engaged learning environment with your Trainer you will complete assessments, receive feedback, engage in discussion and reflection on the programme content . As a result of this you will advance your skills, capabilities, knowledge and personal growth to move your career to new heights."

Rosemary Parr, Founder Global PA Association & Training Academy

Module 1 & 2: The Strategic Business Support EA & PA

Aim of the Modules:

Introduction to The 7 Key Skills and a focus on the skills of Organisational Efficiency and How to be the Strategic Business Supporter to your Executive and his Team.

Topics covered include:

Managing your Manager, Organisational Efficiency, Commercial and Business Awareness

How to become the Strategic Business Supporter to your Executive

Time Management

Minute Taking

Project Management Skills

The 7 Key Skills PA Management E-Learning programme and In house Programme can be delivered in UK, Middle East, Far East and Australia and as an 'in-house' programme tailored specifically for your organisation's needs, online or classroom

ILM recognised programme, CPD accredited by CPD Standards Office & approved by Birkbeck University of London for PA Students studying the CertHE ManPAs.

Module 3 & 4: The Confident EA & PA Communicator

Aim of the Modules:

Effective communication skills
Active Listening
How to increase Communication with your Executive
What is your Communication Style?
Working and Communicating with Teams
What type of Team Player are you?
Analysis of Team Role Preferences
How to use Open Questions to manage workplace situations
Develop Coaching techniques to get the best out of conversations
How to become a Mentor
Stepping into Assertiveness
How to say 'No'
The 6 Assertive Responses
Negotiation & Influencing Techniques

ILM recognised programme, CPD accredited by The CPD Standards Office and approved by Birkbeck, University of London for PA students studying the CertHE ManPAs.

Module 5 & 6: The Executive PA Manager

Aim of the Modules:

How to step into your EA & PA Leadership and Management capabilities
Increase your knowledge and understanding of Emotional Intelligence
Discover how to manage difficult situations using EI techniques
Becoming a Brand Ambassador for your organisation
Discover your Personal Brand
Customer Service tools and tips
Successful Event Management

ILM recognised programme, CPD accredited by CPD Standards Office & approved by Birkbeck University of London for PA Students studying the CertHE ManPAs.

Payment options:

Pay through button below or via

URL Payment Link we send you. Phone payment /email payment or company invoice also available

enquiries@globalpa-association.com

Call our office 0207 971 7311

Price: Members £1175 + VAT/Non Members £1275 + VAT

£1530.00 Non Members

Testimonials

“The Global PA Masterclasses are inspirational. For me, they have reinforced the credibility I have always believed there is in being an Executive PA as well as opening my eyes to the importance of personal branding and social media. Rosemary is a fantastic ambassador for our profession determined to get it the recognition it deserves. Thank you Rosemary!”

Jane, Standard Chartered Bank

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Testimonials

“I left the Masterclass feeling upbeat and motivated having spent a brilliant day taking part in the workshops and networking with other PAs from organisations around the UK. It was just what I needed!”

Jacqui – Sanctuary Housing

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Testimonials

"I really enjoyed the session and the session on Assertiveness answered many of my questions on how to deal with situations at work. I now feel that I have an improved ability to negotiate with Line Managers and also communicate more effectively with them"

Lynda, Environment Agency

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Testimonials

“As always Global PA ensured it was a very motivational get together of like-minded PA’s to share experiences, solutions and lift morale. I was worried about the social media session as my skills are a very limited in that area due to time constraints and – guess what? – discovered we all face the same situation! A really enjoyable and thought provoking session.”

Sue, Chartered Institute of Builders

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Testimonials

"I found the day very enjoyable. It was like breathing 'a breath of fresh air' into my daily routine, making me focus my thoughts on ME and my career, instead of always looking after someone else. The sessions were about the right length for a one day course as well as the class size. I look forward to attending similar events in the future."

Dawn - G4S UK & Ireland

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Testimonials

“I found the course quite thought provoking and empowering. The material was delivered masterfully.”

Jo Otieno - EDF Energy

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Testimonials

“As a newcomer to the world of Executive Assistant, the 7 Key Skills course was the perfect place to start. Rosemary gave us a thorough and relevant view of not only what others might expect of a PA / EA but also what we should expect of ourselves. It applies a structure to a role that can be extremely varied, which allowed me to identify areas I’m good at and areas in which I need to develop. The course was enjoyable, despite being remote and it was great to meet other PAs and share our experience. I would recommend this course for anyone looking for guidance and growth in this field.” Emily, The Medical Research Network.

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