Management Skills for Executive Assistants
Module 1: Working in a Challenging Environment
Working in a challenging environment and understanding the 4 distinct types of challenges and how to respond.
Increase your organisational skills to be agile, adaptable and flexible when responding to crisis and juggling multiple priorities..
Module 2: How to Use Emotional Intelligence to overcome current challenges
How to use emotional intelligence to overcome current challenges.
Discover how emotions facilitate success.
Understand the four pillars of EQ.
Learn your own triggers and appreciate the difference in others motivations and styles.
Find balance and perspective to manage situations with confidence.
Module 3: Team Working & Communication using Project management Techniques
Working and communicating with teams using project management techniques.
Explore how to structure your work using project management princiiples, manage operational constraints and collaborate with the wider team.
Module 4: Stress Management, Finding your Strengths, Managing Difficult Situations
Stress Management, Strengths Work, Assertive Communication, Managing Difficult Situations.
Overcome stress and overwhelm and implement strategies to stay in charge.
Review your Strengths and how to use them productively.
Explore how to use assertive communication when faced with challenging situations and dealing with change.
Group Work: Action Learning Activity online
In pairs or small groups you will collaborate over 2 weeks on a Management Case Study.
Module 5: Summary of the Programme
Group Action Learning Activity & Summary of the Programme.
Group discussion and feedback on the Management Case Study.
Email enquiries@globalpa-association.com
Module 1: Managing the Executive Office
Explore your Learning Style and how you like to learn
Research new tools and techniques in how to manage the expectations of you and your role, best practice on organising your executive's day from diary management, travel itineraries, juggling tasks and people requests, planning and prioritising and dealing with last minute emergencies.
Module 2: The 5 Key Management Skills
Review of the 5 key management skills and explore how to develop your own management strengths.
Measure your skillset against your capabilities within your current role.
Discover how to manage the impact of business change in a highly pressured environment.
Build effective relationships with leaders, managers & your peers.
Module 3: Managing the Communication Jungle
Develop your interpersonal skills to become a more effective communicator.
Explore the key communication skills for effective engagement in the workplace.
Learn how to practice the art of diplomacy and good judgement when managing an executive office.
Manage difficult situations with confidence.
Discover your Personality Style with online assessment
Module 4: Develop your Potential
How can you get noticed at work?
Review the career paths open to office professionals and how you can upgrade your career and showcase your personal brand.
Are you taking the path of possibility or the path of limitation?
Discover how to optimise your strengths and create a personal development plan for the next year and explore the benefits of CPD (continuing professional development points).
How much does it cost?
Digital Recording: £99
enquiries@globalpa-association.com.
Follow up support on completion
On completion of the digital course on our platform www.globalpatrainingacademy.com our Professional Membership Association offers ongoing support. Contact us for further information at enquiries@globalpa-association.com
