By Rosemary Parr
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March 15, 2023
When we train PAs and Managers, one of the most frequently asked questions we get is how to become more assertive in the workplace. We have observed this to be a struggle for many people due to their own nature. Some people do not like confrontations or difficult conversations, therefore, they would rather be passive and just take instructions, tasks, or whatever is thrown their way, even if they have better ideas they could suggest. Some others have been labelled “aggressive”, and for fear of challenging higher authorities and losing their jobs, they avoid speaking up. Then there is the category of people who do not know how to present their thoughts without actually being aggressive. This article will help you find the balance on how to be assertive rather than passive or aggressive. Here are some ways you can politely decline or contribute without being rude or taking more than you can handle and eventually burning out.